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Knowledge base
Customer Portal
Manage Best of the Web Listings
11
How Do I Upgrade My Membership?
How Do I Claim a Listing
My listing was rejected, how can I appeal this decision?
How Do I Add a Category to my Listing?
How to activate a profile page for an existing listing?
View all 11
Featured Business Badge
3
How to Find Your Featured Business Badge
How to Add Your Free Featured Business Badge to Your Website
Change Category on Featured Business Award
Billing
Manage Payment Methods
3
How do I add a new card or edit a credit card in my account?
What payment methods do you accept?
How do I change the credit card on a membership?
Invoicing
2
Obtain invoices prior to 2021
Where can I get an invoice or receipt?
Manage Declined Renewals
5
How Do I Update My Credit Card?
I got an email my credit card declined, how can I reactivate my listing?
Where can I find my disabled listings?
I added my new card, now what?
When will my listing be reactivated after adding a new card?
Affiliate Program
Getting Started
6
How do I signup or start to be Best of the Web affiliate?
How does BOTW track purchases of users from my web site?
What do I need in order to register?
What if I operate multiple web sites (or domains)?
Can my website be hosted outside the United States?
View all 6
Payments
5
How much can I earn?
Will I receive commission for renewing memberships referred to BOTW?
How often will I receive payment?
Can I earn money for purchases I make?
Are listings submitted with a promo code eligible for commission?
Promotional Methods & Links
3
Where do I put the BOTW links on my website?
How often should I update the links?
What if I need additional assistance with implementing links or affiliating my site domain?
Affiliate Legal Information
1
Affiliate Terms of Service
Trust Seals
Trust Seal Installation Process
1
How do I install the trust seal on my website?
BOTW Address & Phone # Verification Process
1
How to Verify Your Business Details
Verification Status
2
How is the Verification % Calculated?
How Can I Raise my Verified by BOTW Percentage?
Review Management
Review Management in Customer Portal
4
Review Campaigns
Where do I find and manage my Best of the Web reviews?
Where can I find my customized link to ask customers for reviews?
How to add the 'Leave a Review Button' to your website
Getting Started with BOTW
Memberships
10
How do I sign up for a new Membership?
New Pricing Plan Comparison Chart
What happens to my existing listings, sponsorships, and trust seals?
New Membership Plans
What are the steps needed to verify business info?
View all 10
API
CRM API Endpoint Topics
1
CRM API Endpoint
Help Desk Software
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